Privacy Policy

Effective Date: 09/10/2023

At Brawn Injury Rehabilitation we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you use our services.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
   
• Email address
   
• Phone number
   
• Date of birth
   
• Health and medical history (if submitted via forms)
   
• Appointment details
   
• Payment information (processed securely via third-party providers)
   

We may also automatically collect certain information when you visit our website, such as:

• IP address
   
• Browser type and device information
   
• Website usage data through cookies or similar technologies
   

We use your information to:

• Provide and manage physiotherapy services
   
• Schedule and confirm appointments
   
• Respond to inquiries or requests
   
• Process payments
   
• Send updates, reminders, or administrative messages
   
• Comply with legal and regulatory obligations
   

We do not sell, rent, or trade your personal data.

We may share your personal information with:

• Licensed healthcare providers within our clinic for treatment purposes
   
• Third-party service providers (e.g., booking systems, payment processors) under confidentiality agreements
   
• Regulatory or legal authorities when required by law
   

All third-party providers are vetted to ensure they meet data protection standards.

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.

We may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion of your data
   
• Withdraw consent at any time
   
• Lodge a complaint with a data protection authority
   

To exercise any of these rights, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Brawn Injury Rehabilitation
Lovat Bank

37 Silver Street

Newport Pagnell

MK16 0EJ

Email: josh@brawninjuryrehabmk.co.uk
Phone: 07538 436 390